Silver Angels
Home Care, LLC primarily provides affordable non-medical companion care to
our elderly population in Orange County,
with immediate target communities as: Costa Mesa, Huntington
Beach, Newport Beach, Newport
Coast, Laguna Beach, Dana
Point, San Clemente, San
Juan Capistrano and Los Angeles counties.
We believe in providing help around the house for people who are not quite making it in their
own homes, but who are equally not ready to go to an assisted living facility or live with children.
When people age, they invariable reach a point where they are not able to do as much as they
used to. At this age, there were traditionally two options:
(1) To live with relatives; (2) To go to an assisted-living facility or a nursing home. Both
options have meant moving out of their homes, away from all of their possessions, and many times away from a lifetime of memories.
In order to avoid the need to move out of their homes, many seniors rely on their family
members to visit them periodically and help them with the things they are unable to do. This puts a huge burden on most of
the families who are trying to care for their elderly relatives. Millions of man-hours are lost to companies in America because of employees who are struggling to take care of elderly relatives. Worse, many
families no longer enjoy the relationship they once had with their parents or grandparents.
With Silver Angels Home Care,
these scenarios need not happen any longer. Our company is given the opportunity of providing dedicated and compassionate
caregivers to an ever-increasing numbers of seniors. In other words, Silver Angels Home Care will run, operate and own a staffing
firm, which provides staff, qualified caregivers in this case, to seniors and their families who need the help.
Our caring service makes it possible for the elderly to maintain as much independence as possible, by providing the
appropriate in home assistance and companionship, thereby lifting spirits, not only of the elderly, but of the family caregivers.
Our Primary Goal:
We have elected to serve others
and find great satisfaction in giving. We will therefore continously strive towards this.
Our Mission
Silver
Angels Senior Care provides effective solutions to build and support healthy families for Orange Countys seniors.
Our Vision
We envision Silver Angels Senior
Care as a city and state leader in providing responsive, relevant, high quality personalized services to meet the needs of
individuals - seniors, families, and communities at large. In this endeavor, SAS will provide a continuum of effective, efficient
and humane services so that seniors are empowered to live independently as they desire. SAS will promote partnerships among
public and private agencies devoted to serving the best interests of seniors in Orange County, and to achieve mutual goals through establishing good faith communication,
fostering trust and honoring commitments.
Our Values
Service: Maintain the
highest standards of quality in our services using performance measures that are outcome based and utilize the findings of
our total quality improvement system to meet changing client and customer needs.
Integrity: Maintain
faithfulness to our Mission and the highest standards of ethical
and professional behavior within a supportive work environment.
Innovation: Provide leadership in
the development of creative research-based programs for seniors that explore new approaches in community-based and personalized
care.
Respect: Maintain genuine respect for the worth and dignity of all persons with whom we work
and a commitment to teamwork that encourages input from stakeholders and the people we serve.
Diversity: Maintain
employment policies that promote diversity and cultural competency in the development and administration of policies and delivery
of services. Capitalize on the strength of our geographic and programmatic diversity, while simultaneously pursuing the objectives
of the organization.
Stewardship: Maintain responsible
stewardship of Silver Angels Senior Cares financial and human resources while growing and maintaining adequate resources to
address the needs of the clients we serve.
Code
of Ethics & Commitment to Quality of Life
We Will
·
pursue our mission to protect our clients and
families with vigorous determination;
·
utilize fully our professional skills to ensure
for each client the appropriate care required;
·
respect the uniqueness of each clients race,
culture, and religion, always striving to instill a sense of self-worth; individuality; and empowerment; as well as the responsibilities
of citizenship;
·
help seniors live a life of individuality and purpose
·
respect the rights of each client by obtaining
their informed consent and participation in decision making; by protecting their right to confidentiality and to refuse service;
and by ensuring their right to file a grievance;
·
ensure that all services are relevant to client
needs (that is, personalized) and adhere to the highest standards of our profession;
·
strive to employ and retain staff whose values,
ethics, skills and capacity to care for others cause them to be exemplary role models for clients and co-workers:
·
provide services as cost-effectively as possible
and utilize our financial resources as carefully and prudently as our personal funds;
·
abide by all laws and regulations; generally
accepted accounting principles, the provisions of our executed contracts, agreements, leases or other obligations, and the
standards of the Council on Aging; all of which are understood to comprise the minimal benchmarks for operations;
·
advocate for the best social, emotional, and
other interests of our clients and families among local, state and federal government legislatures and agencies;
·
represent our mission, services, finances and
intentions openly and honestly;
·
perform our respective roles as staff with
utmost integrity, honesty, diligence, and good faith and commit our talents and energy to serve the needs of our clients and
their families. Our staffs skills will continually be fine tuned through extensive
training in their areas of specialty. We will continue to reinforce Silver Angels principles and code of ethics as well as
evaluate staff performance on a yearly basis.
The Principles Silver Angels Management and other employees live by:
- Foster Individuality: We believe that seniors have a right to live as they desire. At Silver Angels we recognize our customers uniqueness.
As such, seniors are involved in the overall care plan.
- Privacy protection: We are committed to our customers personal dignity and privacy. We can assure you that while caring for our clients,
we will maintain a professional stance.
- Freedom of Choice: Our seniors and their families make their own choices and inevitable create their plans. Our employees assist our
customers in customizing their service plan, to suit their needs.
- Customized Care plan: One-on-one attention is given to all clients and their families. Our personal approach to senior care not only makes
the senior feel comfortable, but also promotes a sense of self-pride, dignity and a heightened selfesteem.
- Our seniors understand that they are a big part of the care plan. As such
they do not experience a lack of control.
- Preserving Dignity and Self Esteem: Every senior is esteemed as a unique individual.
We show that we value their experiences. Hence, our services reflect respect for our seniors. Our team of professionals ensures
that our clients experience our appreciation for their lives and their individuality.
- Independence: The core of our service
is to promote and ensure independence for our seniors. Our personalized services ensure that our seniors are empowered in
all decision making.
- Spiritual Awakening: We believe that an effective way to break a spirit is by deprivation. Our personal engagement with our customers encourages
a fun-filled, active, enjoyable and meaningful life. We care for our seniors body, mind and spirit.
- Engaging Families and friends: We are committed to engaging our clients loved ones in the support and care of the senior.
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